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CONSULTING & TRAINING

We consult on all matters connected with Russia, Russian culture and Russian national psychology.
 
At the present we offer 5 training programs for managers of hotels on the "Russian problems". 
 
The program Russian Consumer Culture & Psychology for Managers. Comprehensive Course are provided in 2 subsidized by the State versions: as an in-house programs for employees of one organization or as a multi-organizational programs. The other programs are provided at the moment as in-house trainings only. Contact us for more details.
 
The full list of our program on Applied Psychology is here.
 
More program will be elaborated on your demand. Our philosophy is elaborating services and training program our customers need. Customer is a king.

We are сertified as a Vocational Training Service (Κεντρο Επαγγελματικης Καταρτισης) by Human Resourse Development Authority of Cyprus (ΑνΑΔ).

Russian Consumer Culture & Psychology for Managers. Comprehensive Course

 

4-days, 28-hours program combining programs 2-4 aiming to make your hotel a legend of Cyprus - the place, which Russian tourist will want to visit again and again recommending you to all your friends.

 

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Russian Consumer Culture & Psychology for Managers. Preventing Cross-cultural Conflicts

 

2-days, 14-hours program for hotel managers which provide deeper knowledge on the aspects Russian consumer culture and Russian consumer psychology, which are often responsible for the conflicts with people of other cultures. Elaboration of the ways preventing such conflicts in the hotel constitute is important part of the training.

 

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Basics of Preventing Cross-Cultural Conflicts between Guests of the Hotel and between Guests and Hotel Personnel

 

1-day, 7-hours program for hotel managers aiming to provide the fundamental knowledge on the nature of cross-cultural conflicts and the practical skills how to prevent them.

 

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Russian Consumer Culture & Psychology for Managers. Conflict Handling

 

1-day, 7 hours program aiming to provide Basics on Russian consumer culture and consumer psychology, in particular, on the expectations and style of behaviour as well as to form the skills to resolve the conflicts in effective professional way. 

 

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Russian Consumer Culture & Psychology for Managers. Developing Business

 

1-day, 7-hours program which goals to teach participants how to make their place more attractive for Russian tourusts. One positive reference, something like "We were in Cyprus. In Limassol. In hotel (name of your hotel). How wonderful it was!" will bring you next year 10 tourists.

 

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